Our Housing and Consumer Law Unit recognizes that genuine freedom comes from accessing stable housing and financial security. They work to effectively provide a broad range of legal services aimed at the protection of clients’ homes and incomes. Mere survival is too low a standard by which to measure justice in the lives of our society’s most vulnerable. It is in our clients’ capacity to thrive and flourish that our mission is fully realized. 

If you have any of the following questions, our Housing and Consumer Law Unit  may be able to help.

What can I do if my landlord refuses to fix a health or safety issue in my apartment?

What if my landlord is threatening to evict me because I am requesting maintenance to remedy a health or safety issue in my apartment?

How can I prevent foreclosure?

Our Housing and Consumer Law attorneys and advocates assist clients with a variety of legal matters, including:

  • Bankruptcy

  • Consumer Credit

  • Deeds in Lieu of Foreclosure

  • Eviction

  • Foreclosure Prevention

  • Loan Modifications

  • Real Estate Transactions

How can I get help with eviction issues?

Our attorneys are ready to provide direct representation to low income tenants facing eviction in Rochester City Court to reduce the threat of immediate homelessness. While our attorneys make every effort to be in court every day, there are some occasions when they may not be present. Please contact our office on the day of your court date to confirm that a Legal Aid Society attorney will be there.

If you have been served with papers to appear in Rochester City Court, go to court on the day listed and check in with The Legal Aid Society of Rochester staff member. If possible, please contact our office at 585.232.4090 prior to your court date so that we may be able to better assist you. An announcement is usually made at the beginning of court. 

How can I get help with a foreclosure? 

In partnership with Empire Justice Center, JustCause, and Legal Assistance of Western New York, we offer foreclosure prevention services in the following counties: 

  • Monroe

  • Genesee

  • Livingston

  • Ontario

  • Orleans

  • Wayne

For more information, or to apply for assistance to prevent foreclosure, contact 585.232.4090 

How can I get help filing for bankruptcy?

Bankruptcy representation is available to low-income residents of Monroe County. For more information, or to apply for assistance with filing bankruptcy, contact our office at 585.232.4090

How can I get help with a home purchase process?

Home purchase representation is available to low to moderate-income individuals purchasing a home within Monroe County. For more information or to apply for assistance with the home purchasing process, contact our office at 585.232.4090

How can I get help with a security deposit issue? 

For more information, or to apply for assistance with a security deposit issue, contact our office at 585.232.4090